FAQ
Why does the electrical conductivity of ITO Film decrease after a period of use?
This may be due to contamination, oxidation of the film surface, or physical damage. First, check if there are contaminants such as dust and oil stains on the film surface. If so, gently wipe it with a special cleaning solution and a soft cloth. Secondly, ensure that the humidity and temperature of the use environment are within the specified range to avoid excessive oxidation. If physical damage such as scratches or breaks are found on the film, a new ITO Film needs to be replaced.
How to solve the problem of air bubbles when laminating ITO Film onto other materials?
Before laminating, ensure that the surfaces of both materials are clean and dry. During the lamination process, start laminating from one end slowly, and at the same time, use a squeegee or roller to squeeze from the starting end of the lamination to the other end to expel the air. If air bubbles have already appeared, use a syringe needle to make a small hole at the location of the air bubble, and then use a squeegee to squeeze out the air.
What are the optimal storage conditions for ITO Film?
ITO Film should be stored in a dry, clean, and temperature - constant environment. The ideal temperature range is 15 - 25°C, and the relative humidity is 40% - 60%. Avoid exposing it directly to sunlight or near heat sources. At the same time, prevent contact with sharp objects to avoid scratching the film. It is best to store it in a special moisture - proof and anti - static packaging.
How difficult is it to install smart film? I'm worried about improper operation.
Installing smart film is relatively straightforward. First, clean the surface where you plan to apply the film thoroughly to ensure there is no dust or debris. We provide detailed installation instructions with each product package. You can also find step - by - step installation videos on our official website. If you encounter any difficulties during the installation process, our customer service team is available 24/7 to assist you via phone or email.
Will smart film be compatible with different types of glass?
Our smart film is designed to be compatible with most common types of glass, including float glass, tempered glass, and laminated glass. However, for some special - treated glasses, such as low - e glass with a very thick coating, it is recommended to test a small area first. If you are unsure about the type of glass or its compatibility, please contact our technical support team. They can provide you with more accurate advice based on the specific information of your glass.
What is the expected lifespan of smart film?
Under normal usage conditions and proper maintenance, our smart film can last for approximately 5 - 10 years. To extend its lifespan, avoid scratching the surface of the film, keep it away from high - temperature and high - humidity environments for long periods, and clean it regularly with a soft, non - abrasive cloth and a mild cleaning solution. If you notice any signs of degradation, such as discoloration or reduced performance, contact our customer service for further guidance.